🔗 Share this article ‘Digital Eavesdropping’: Unilever Seeks to Capitalise On Vaseline’s Viral TikTok Trend. Originally found more than 150 years ago within a Pennsylvania drilling site, the simple jar of Vaseline might not appear as an clear candidate for online content feeds. However, its rise as a popular subject on TikTok has placed it at the forefront of an advertising revolution, seeing big businesses allocating substantial funds to content creators and putting fewer resources into advertising goods in legacy broadcasters. From Oil Rigs to Online Hacks Originally produced in the 1870s by scientist Robert Cheeseborough, who observed drillers using on their skin with a byproduct of the drilling process. Now, a flood of amateur-created clips have documented the product’s widespread use in “life hacks”. Promoted as a remedy for cleaning shoes or prolonging the scent of perfume, as well as a fix for creaky hinges. It has even been deployed to stop the scourge of snack dust adhering to hands. Capitalising on the Conversation Spotting its digital renaissance, executives at the multinational enhanced the tricks by asking their own scientists to test them and sharing the findings with influencers. Claims that Vaseline reduced the sting of chili on the mouth were validated. So too were ideas it could lengthen scent duration and revive leather bags. Claims that it would whiten teeth or make eyelashes longer were disproven. The ‘Social Listening’ Strategy Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. However, this online trend has led decision-makers to turbocharge spending on content creators. This monitoring of online platforms to guide corporate planning has been labeled “social listening”. Unilever's CEO, newly named, has stated the intention is to spend a full fifty percent of its huge ad budget on digital creator content. Shifting to Modern Engagement Selina Sykes, who is leading the online push, said the company was simply adapting to new ways of engaging audiences. She said engaging on social media “without spoiling the atmosphere” was paramount. “How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, back to when people were hanging out their laundry and discussing household products. “There’s this moving away from a mass communication approach, where we would just broadcast out … Currently, it's countless discussions, various groups. Changes in digital feeds means that these groups seem specialized, however, they are large. “If you can make sure your brand is shared by users, recommended by peers, that is how you can build trust and relevance. Content makers are key. This word-of-mouth strategy is being amplified.” A Revolutionary Change in Media The strategy reflects dramatic transformations taking place in media consumption, with Gen Z and millennial audiences spending more time on social media platforms than television, magazines or radio. This change is evidenced by drops in broadcast and newspaper ads. In the UK, commercial funding for leading TV channels have fallen by more than £600m in real terms since 2019. The Rise of the Creator Economy It also reflects a media convergence as corporations essentially turn into content studios, linking up with numerous influencers to boost their products. A commercial director at a major talent agency said: “Naturally, an exodus of attention from conventional channels and they’re spending a lot more time on social platforms like Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines. “Numerous corporations inform us consumers have more faith in suggestions from the creators they engage with more than they trust ads. This is a persistent pattern.” He noted companies can reduce costs by investing in creators over expensive broadcast campaigns, which also permits simpler message refinement to test effectiveness. The approach is growing. Promotional expenditure on digital creator partnerships is growing fourfold quicker than total media spending. Stateside, it has more than doubled since 2021 and is forecast to attain tens of billions in 2025. Traditional Media's Continued Place Even with this transformation, industry figures said they believed television commercials still played a key part to play, as TV channels continued to possess the influence to frame public debate. Sykes said: “One of the highest return-on-investment media opportunities is still the Super Bowl. It's not a matter of networks declaring: ‘We are no longer pertinent.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”